Declaration on Data protection
Effective: 6 December, 2019
ClearoutPhone is committed to maintaining your trust and we are transparent in our practices. We ensure that your data is completely protected, never sold, shared or marketed to. As part of being transparent, you have complete control over your data and what is publicly available.
Your privacy matters to ClearoutPhone. Whether you are new to ClearoutPhone or a long-time user, please take the time to get to know our practices.
, ClearoutPhone Platform/Service, forums, blogs, and other online or offline offerings (together with any and all future online and offline offerings operated by or on behalf of ClearoutPhone, the “Services”).
The “Customer” means “you”, as a customer of the Service, or a representative of an entity that is a customer of the Service.
Non-Personal Information from your Use of the Service
In the course of using the Services, we may collect certain non-personal information using automated tools such as cookies, web beacons, and web server logs. This information may include your IP address, user-ID, time, date, browser used, operating system details, language preferences, actions taken by you within the application, and the web page you were previously visiting before traveling to our Website.
We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties.
Information about your use of this Site and other online services may be collected across time, devices, and websites, and used for numerous purposes including to associate different devices you use and to deliver relevant and/or retargeted content, including interest-based ads.
List and Phone Number Information
When you upload a phone number list on our Website or any of our affiliated Services, we have access to the data on your lists, such as phone numbers
Use and Disclosure of Your Personal Information
ClearoutPhone will never sell or share the Personal Identifiable Information you provide us with to other organizations for their marketing or promotional uses without your express consent. ClearoutPhone will only ever use and disclose your Personal Information for the following purposes: a.
To bill and collect money owed to us. This includes sending you emails, invoices, receipts, alerting you to expired
credit cards and requesting new billing information. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. b.
to our Services, such as planned outages, maintenance, new features, releases, or updates. c.
To provide customer support. d.
To support and improve the Services we offer. This includes features and content. e.
To communicate with you about your account - for informational, and not promotional, reasons. This includes responses to any potential requests you may make. f.
To send you informational and promotional content that you may choose (or "opt-in") to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email. g.
To enforce compliance with our Terms of Service and applicable law. This may include developing tools and algorithms that help us prevent violations. i.
To protect the rights and safety of our customers and third parties, as well as our own. j.
To meet legal requirements, such as complying with court orders and valid subpoenas. k.
To provide information to representatives and advisors, such as attorneys and accountants, to help us comply with legal, accounting, or security requirements. l.
To prosecute and defend a court, arbitration, or similar proceeding. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications, or contact us at [email protected]
to remove your information from our database.
Aggregate Information and Non-Identifying Information
We may share aggregated information that includes non-identifying information, Publicly Identifiable Information and information derived from the use of third-party tracking technologies with third parties for analysis and profiling. Any aggregated information shared in these contexts will not contain your Personally Identifiable Information.
We may employ third party companies and individuals to facilitate the Services, to provide the Services on our behalf, to perform services related to administration of the Services (including, without limitation, bill and credit card payment processing, chat support, maintenance, hosting and database management services, Site and Services support, web analytics and administration). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notification and the Terms of Service Agreements with our Customers.
Phone Number List Information
When you upload a phone number list, ClearoutPhone has access to information in your list, including but not limited to phone numbers, IP addresses, and/or first and last names, for the purpose of delivering verification results related to this data.
Your subscriber lists are stored on secure ClearoutPhone servers. We have not, nor will we ever, under any circumstances, contact people on your lists, market to people on your lists, or sell, steal, rent, or share your lists with any other party, except if required by law. Only authorized employees to have access to view your lists.
We use encryption, access controls, and data security policies to protect your passwords, credit card numbers, and lists. When you enter sensitive information (such as login credentials or credit card information) we encrypt the transmission of that information using Secure Socket Layer technology (SSL). Your Credit Card Data is protected using controls compliant with Payment Card Industry (or PCI) security standards.
While we strive to use commercially acceptable means to protect sensitive information, we cannot guarantee its absolute security. With this in mind, you must keep access to your account secure and undisclosed. ClearoutPhone does not store plaintext passwords, and cannot see yours. We cannot send a forgotten password, but we will reset it and notify you of the change to your account.
Notice of Security Breach
Should an unauthorized intrusion to our system occur which affects you or people whose phone number you are validating , ClearoutPhone will notify you as soon as reasonably possible, consistent with the legitimate needs of law enforcement or with any measures necessary to determine the scope of the breach and restore the reasonable integrity, security, and confidentiality of the Service and your data. The Customer will be notified with documentation of such an event and the actions we took in response.
Our primary goal from the beginning has always been to not only offer the highest quality verification processes but also assure you that your data is always securely protected in the process. ClearoutPhone complies with the General Data Protection Regulation (GDPR) which is designed to protect data and privacy for all individuals in the European Union. ClearoutPhone is fully in compliance with GDPR and strives to always provide you with the ease of knowing your data is strictly secured in our highly secured encrypted servers. For more GDPR
Data Privacy and Security; Confidentiality
ClearoutPhone will retain and use Personal Identifiable Information for as long as necessary to comply with our financial and legal obligations, resolve disputes, and enforce our agreements.
ClearoutPhone may also keep some non-personally identifiable data indefinitely, relating to when and where emails were sent, which bounced, which resulted in a complaint, and similar information, for reasons explained in this policy.
ClearoutPhone co-operates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to the government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of ClearoutPhone or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Disclaimer of warranties and limitation of liability
This site is provided by ClearoutPhone on an "as is" and "as available" basis. ClearoutPhone makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or services offered through this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, ClearoutPhone disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or no infringement. ClearoutPhone does not warrant that this site, its servers, or e-mail sent from ClearoutPhone are free of viruses or other harmful components. ClearoutPhone makes no representations or warranties that the site or services will meet your requirements; as to the results that may be obtained from the use of the services; as to the accuracy, reliability or content of any information provided through the services; or that the operation of the site or services will be uninterrupted or error-free. You acknowledge that an interruption in the site or services due to circumstances beyond the reasonable control of ClearoutPhone shall be considered a force majeure event. Further, ClearoutPhone disclaims all responsibility, warranties, and liability for delay, interruption, or inefficiency attributable to your hardware or software or that of any other third party.
ClearoutPhone's liability to you is limited. In no event shall ClearoutPhone be liable for any damages of any kind arising from the use of this site or services (including, but not limited to direct, indirect, special, incidental, punitive, consequential damages, lost profits, or last data, regardless of the foreseeability of those damages). This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
By using the services or accessing the site, you acknowledge that you have read these terms and agree to be bound by them.
Any questions regarding this privacy statement or the privacy practices of the Company’s website, including anything regarding our Terms, should be directed to our email [email protected]